Customer care is not just an after-sale necessity to us: our commitment to achieving your 100% satisfaction is deeply rooted with our mission. Throughout your entire ownership experience, our unique UmanoCares service offering ensures you get the support and peace of mind you deserve. Our superior warranty and service plans are evidence that we stand behind our products and that we will support you no matter what!

The Umano Promise: supporting you every step of the way

Because our customers deserve excellence, we make it our goal to ensure that each of them enjoys outstanding quality, dependability, and peace of mind throughout the entire ownership experience. That’s The Umano Promise!

The Umano Promise comes with every Umano Medical product at no cost. It includes numerous benefits such as a dedicated project manager to ease your equipment transition and a UmanoTech to support you during delivery. It also comes with same-day parts shipping and all parts being available at all times as well as a 24/7/365 direct access to our technical support. Whether you are reaching out for troubleshooting assistance, ordering parts, or user support … we are here for you!

In need for technical assistance?

Talk to a specialist now.

If you need help with our products, we will be there to assist you. Immediately.

1 844-409-4030 (toll-free)

You can also reach out by filling out the following form. One of our specialists will get back to you very soon.

230 boulevard Nilus-Leclerc
L'Islet, QC  G0R 2C0
1 844 409-4030

Lévis Office
470 3e Avenue
Lévis, QC  G6W 5M6

US Location
11845, Adie Road
Maryland Heights, MO 63043


Our talented and passionate team is determined to revolutionize the medical industry. Be part of the journey: join the Umano Experience.

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